Speech analytics services are one of the effective tools for business growth. Many companies are convinc of the significant advantages of the SalesAI neural network for solving sales department control tasks. Find out how easy it is to switch from Rostelecom speech analytics to SalesAI.
Many of our clients are convinced that speech analytics is necessary for their companies even before choosing SalesAI. These technologies can significantly improve the quality of sales departments and increase company profits. But how can you choose the one that will be most effective in your case from a large number of options?
The main reasons for switching from Rostelecom speech analytics to the SalesAI neural network
Rostelecom’s virtual PBX expands the capabilities of sales department control, but has a number of limitations. Therefore, many companies that already use this system are looking for service phone number list options that can provide even more benefits for business. We will tell you why they choose the SalesAI neural network to automate processes, control the quality of work and increase sales.
High Speech Recognition Accuracy in SalesAI
One of the key factors determining the effectiveness of a speech analytics system is the accuracy of speech recognition. And in this, SalesAI surpasses the solution from Rostelecom and most other services presented on the market today.
The reason is the use of more advanced Yandex STT technology, which allows for the most accurate processing of Russian speech. The SalesAI neural network is bas on. LLM technology, which what It Is and how it Is used in is highly effective in recognizing intonations. Emotions, and context. The features and limitations of Rostelecom’s solution are due to the basic approach to speech processing. Here, work is carried out on keywords and phrases without correlation with context and semantics. Therefore, Rostelecom’s solution does not allow for achieving maximum data accuracy. As a result, the accuracy of speech recognition in SalesAI reaches 90-98%, and in the virtual PBX from Rostelecom – 80-90%.
Advantages of SalesAI automation over Rostelecom speech analytics
The SalesAI system is capable of automatically global seo work transcribing 100% of calls even from a large call center, and then analyzing them without human intervention. Rostelecom’s speech analytics service still requires monitoring of the primary sample, because keyword search technology does not allow speech recognition accuracy above 90%.
After processing calls, SalesAI automatically enters data on them into the corresponding. CRM cells, and also generates a meeting protocol and a commercial offer for clients based on agreements made during the conversation. Rostelecom’s virtual PBX does not have such capabilities. Which is the reason for searching for systems with greater capabilities for automating business processes.
